1. Why can't my assets be credited on Tokencan for a long period of time after the reminder of successfully withdrawing?
As we all know, there are three processes for transfer on the blockchain: propose transfer-block confirmation-credit.
The prompt of your successful withdrawal only means that the platform or wallet has proposed to withdraw funds on the blockchain. Then there is block confirmation. If we meet block congestion, your deposit confirmation may be delayed. Finally, when the confirmation is completed, Tokencan will be credited your deposit as soon as possible.
You can request TXID from the platform to view the transmission process by yourself. If the block confirmation is completed but Tokencan has not credited your assets, please feel free to provide Tokencan UID, cryptocurrency name, TXID to our online support. They will help you. If the block confirmation is in progress, please wait patiently and wait for the confirmation to complete. If you still cannot view the TXID after a long time of withdrawal, please contact the platform where the asset was withdrawn.
Note: If the block confirmation has been completed but Tokencan does not credit your assets, please provide a screenshot of the completed block confirmation and the asset balance to our online support. They will resolve the issue as soon as possible.
2. How to check the BTC transfer process in the blockchain scan?
At least 2 block confirmations are required to transfer BTC into the account. Please visit btc.com to view.
3. How to check the ETH and ERC20 token transfer process in the blockchain scan?
ETH and ERC20 token transfer credit requires at least 30 block confirmations. Please check by visiting etherscan.io.
4. How to view the OMNI-USDT transfer process in the blockchain scan?
At least 6 blocks are required to confirm the transfer of OMNI-USDT. Please check by visiting omniexplorer.info.
5. How to view the VOLLAR transmission process in the blockchain scan?
VOLLAR transfer credit requires at least 6 blocks to confirm. Please check by visiting vdsblock.io.
If it is not the above cryptocurrency, please provide UID, cryptocurrency name, TXID for online support. They will check for you. Thanks for your support.